Frequently Asked Questions
Please click on any product below to select most frequently asked questions (FAQ).
TBF CLAY ROOF TILES
What is the difference between TBF clay roof tiles and concrete tiles?
What is the difference between Modern Glaze and Classic Glaze?
How long can Natural Tones stand before fungus starts growing?
Can clay roof tiles be installed on a steel batten?
Can you tailor made Special colour?
What is the delivery lead time?
For special colors : 8 weeks
What is the recommended roof pitch?
A pitch between 25 and 35 degrees will optimize the flow of water and waterproofness of the roof. Furthermore, it allows visualizing our profile from ground level.
What is your minimum pitch?
Do you have a complete range of accessories?
What kind of warranty given on TBF clay roof tiles?
COOLMAX™ REFLECTIVE INSULATION
How does CoolMax™ Premium Reflective Insulation work?
What is R-value?
What is U-value?
What are the differences between CoolMax™ Premium and CoolMax™ Alufoil?
How do I install Coolmax Insulation to my roof/ceillng?
Do I need to tape the joins?
Does Coolmax Premium Insulation need support mesh?
Can I install the CoolMax™ Premium to my existing house?
Is CoolMax™ Premium Insulation affected by moisture?
Can I puncture CoolMax™ Premium Insulation?
Are you giving any Product Warranty?
SOLARMAX™ HOT WATER SYSTEM
What is the piping requirement to install a solar water heater system?
Can Terreal package Supply & Install for its SolarMax™ product?
How do I know which model is suitable for my house usage?
Average Water Consumption 35 liters / person / day
High Consumption 50 liters / person / day
Low Consumption 20 liters / person / day
A family of 4 persons with high consumption will use 200 liters / day with normal shower
Consumption will be related to usage habits and applications (washing machine, dish washer, Jacuzzi, …)
30 gallons – 136 litres with 1 collector
Suitable for 1-2 bathrooms with 2-3 persons (high consumption)
60 gallons – 272 litres with 2 collectors
Suitable for 3-5 bathrooms with 4 – 6 persons (high consumption)
66 gallons – 300 litres with 2 collectors
Suitable for 5-6 bathrooms with 6-7 persons (high consumption)
If I have a Jacuzzi or more than 6 bathrooms at my house?
How does rainy days affect SolarMax™ hot water system performance?
What is the different between SolarMax™ and SolarMax™ Premium?
How I compare the quality and performance SolarMax™ with other brands?
Do I need to provide you the roof design before installation?
Any maintenance required on solar hot water system?
What kind of warranty do you give for SolarMax™?
SolarMax™ comes with a 10 years standard product warranty and 10 months warranty on workmanship.
Terreal Singapore Pte Ltd
No 21 Bukit Batok Crescent,
#28-77, WCEGA Tower,
Tel :+65 6846 8444
Fax: :+65 6846 0444